PRIVACY POLICY

Last Updated and effective as of: January 1st, 2025

Leafy Lotus, LLC, DBA Fire Flow St. Pete (“Fire Flow,” “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard personal information about you through https://www.fireflowstpete.com, as well as related websites, networks, applications, mobile apps, and electronic communications (including email and text messages) collectively referred to as the “Service.” By accessing or using the Service, you consent to the handling of your personal information as described in this Privacy Policy.

What Is Personal Information?

For the purposes of this Privacy Policy, “Personal Information” means any data that identifies or is linked to an identifiable individual. This can include contact details, payment information, and any other data provided or collected through your interactions with our Service.

Information We Collect

We gather personal information in a variety of ways:

Information You Provide: You may share personal information with us when using the Service or communicating directly with us. For example, if you create an account, we may collect details such as your name, date of birth, address, email, phone number, and payment details. Additionally, any information you provide through customer service inquiries or comments on the Service is also collected.

Device and Usage Information: When you interact with our Service, we automatically receive technical information, which may include details about your browser, device, IP address, and usage patterns (such as pages visited and time spent). This data is collected using cookies and similar technologies to enhance your experience and maintain session activity.

Employment Information: If you apply for a position with Fire Flow St. Pete, we collect information such as your resume, work experience, and any additional details provided during the application process. Information from successful applicants is retained in employee records.

How We Use Personal Information

We utilize personal information for a variety of purposes to operate and enhance our Service, including:

• Delivering the Service and personalizing user experiences.

• Communicating important updates, including account or system notifications.

• Monitoring site usage to improve functionality and develop new features.

• Sending promotional materials, where permitted by law, and ensuring compliance with applicable communication regulations.

Sharing Your Information

Service Providers: To ensure seamless operation, we rely on third-party providers like Mariana Tek for payment processing. Mariana Tek handles sensitive payment data securely in compliance with its privacy standards. Additionally, we may share data with service providers who support hosting, analytics, and operational needs.

Legal Obligations: We may disclose personal information to comply with legal processes, address governmental requests, or enforce our Terms of Service. Sharing information may also be necessary to protect the rights and safety of our users, staff, and property.

Aggregate and Anonymized Data: We may create reports or share aggregated data that cannot be linked back to an individual, such as overall usage trends or demographic insights.

Information Security

We implement measures to protect your personal information; however, no online platform can be entirely secure. While we strive to safeguard your data, we cannot guarantee absolute security and are not liable for accidental disclosures.

Children’s Privacy

Our Service is not intended for individuals under 18 years of age. If we discover that personal information has been collected from a child under 13, we will take steps to delete it promptly. If you suspect such activity, please notify us at hello@fireflowstpete.com.

International Users

Our Service is designed for users located within the United States. By using the Service from outside the U.S., you consent to your information being processed and stored in accordance with U.S. laws.

Your Choices

• Cookies: Adjust your browser settings to manage or disable cookies. Be aware that some features of the Service may not function without cookies enabled.

• Marketing Communications: You can opt out of promotional emails by clicking the unsubscribe link or contacting us. To stop receiving text messages, reply “STOP.”

Accessing and Updating Your Information

If you’ve created an account with us, you can access or update your personal information by logging into the Service. For other requests related to correcting or accessing your data, email us at hello@fireflowstpete.com.

Policy Updates

We may revise this Privacy Policy to reflect changes to our practices or for legal or operational reasons. Updates will include an “Effective Date” at the top of the Policy. Your continued use of the Service after updates constitutes your agreement to the changes.

If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@fireflowstpete.com.